Terms of use

By accessing and using this website, you agree to comply with the following Terms of Use. These terms govern your use of our platform, services, and content. Please read them carefully before proceeding.

Acceptance of Terms:

By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as our Privacy Policy. If you do not agree with any of these terms, please refrain from using our services.

Eligibility:

You must be at least 18 years old and capable of forming a legally binding agreement to use this website. If you are under 18 or unable to agree to these terms, you may only use our website under the supervision of a parent or legal guardian.

Intellectual Property:

All content, trademarks, logos, and intellectual property displayed on this website are the sole property of the Haute Group or its licensors. You may not use, reproduce, distribute, or modify any content without explicit written permission from us.

User Conduct:

You agree not to use this website for any unlawful, abusive, or harmful activities. This includes but is not limited to, posting offensive content, transmitting viruses, attempting to gain unauthorized access to our systems, or interfering with the proper functioning of the website.

Product Information:

While we strive to provide accurate and up-to-date product information, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or specifications. Prices are subject to change without notice.

Order Acceptance and Fulfillment:

Placing an order on our B2B Store does not guarantee acceptance. We reserve the right to cancel or refuse any order for any reason. In the event of a cancellation, we will promptly issue a refund if payment has been made.

Payment and Security:

We use secure payment gateways to process your transactions. However, we are not liable for any unauthorized access to your payment information. Please ensure the confidentiality of your account details.

Shipping and Delivery:

We aim to deliver products within the specified timeframe, but we do not guarantee delivery dates. Any delays due to unforeseen circumstances are beyond our control. Shipping costs and methods will be indicated during the checkout process.

Returns and Refunds:

We have a returns policy that allows you to return products within a specified period. Please refer to our Returns Policy for more information on the process and eligibility.

Third-Party Links:

Our website may contain links to third-party websites. These links are provided for your convenience, but we do not endorse, control, or assume responsibility for the content or practices of these websites.

Modification of Terms:

We reserve the right to update or modify these Terms of Use at any time without prior notice. It is your responsibility to review these terms periodically for changes.

Termination of Access:

We may terminate or suspend your access to our website without notice if you violate these Terms of Use or engage in any conduct that we deem harmful to our platform.

Disclaimer of Warranties:

Our website and services are provided “as is,” without any warranties or representations, express or implied. We do not guarantee the accuracy, reliability, or availability of the website and its content.

Limitation of Liability:

In no event shall we be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website or any products purchased through it.

Governing Law:

These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Uganda. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Uganda.

Thank you for reading and agreeing to our Terms of Use. If you have any questions or concerns, please contact our customer support team. Enjoy your shopping experience!